⚑ Interactive Prototype · Pinnacle Mall · One Platform

One operating system for Pinnacle Mall
hotel Β· dining Β· entertainment Β· retail

MallOS unifies hotel bookings, food ordering & delivery, captain ordering with kitchen displays, real-time inventory, GST billing, Tally accounting and an AI-powered customer experience β€” all in one connected suite.

β–Ά Try the live prototype Explore modules
6Floors managed
24Hotel rooms
5+Dining outlets
12Core modules
Property Map

Every floor, digitally connected

The platform models the real building β€” each zone runs the modules it needs while sharing one customer database and one billing engine.

RT

Rooftop · Dining 🍽️

Rooftop restaurant + 4–5 specialty outlets

QR Β· Self-order Β· KDS
5F

Hospitality πŸ₯‚

Large bar Β· banquet halls

Banquets Β· Bar POS
4F

Hospitality πŸ›ŽοΈ

24 hotel rooms Β· banquet halls

Booking Β· Housekeeping
3F

Entertainment 🎬

Cinema hall Β· cafeteria Β· disco bar

Cinema booking Β· Cross-sell
2F

Retail πŸ›οΈ

Branded showrooms (leased)

Outlet tax slabs
1F

Retail πŸ›οΈ

Branded showrooms (leased)

Outlet tax slabs
GF

Retail πŸ›οΈ

Branded showrooms (leased)

Footfall analytics
οΌ‹

Future Expansion πŸ‹οΈ

Gym & swimming pool β€” membership ready

Coming soon
Live Prototype

Tap through the customer & staff app

A working, clickable demo. Pick a module on the left and interact with the screen β€” book a room, search the menu with AI, scan-to-order, watch the kitchen display update, and generate a GST bill. Use the β€Ή back button on the device to return to the previous screen.

Module switcher

Choose any flow to load it into the device.

9:415G Β· 100% πŸ”‹
MallOS
Welcome to Pinnacle Mall πŸ‘‹ Prime
Pinnacle Mall Β· 6 floors at your fingertips
Quick actions
πŸ›ŽοΈ
Book room
πŸ“±
Order food
πŸ€–
AI search
🎁
Offers
🧾
My bill
πŸ›’
Self order
Happening today
🎬 Cinema: 7:30 PM show-20%
Hotel-guest discount applied automatically
πŸŽ‰ New Year Gala β€” RooftopFew seats
Tap to reserve a banquet table
Online room booking Β· 24 rooms
Select a room (green = free)
Room β€” Β· 2 nightsβ‚Ή0
GST (12%)β‚Ή0
Totalβ‚Ή0
Scan to order β€” Table 12, Rooftop

No menu cards needed. Scan the table-top QR to open the live menu.

πŸ€– AI menu search
spicy veg dessert under 300 paneer
Automated self-ordering Β· live stock
Cart: 0 itemsβ‚Ή0
Captain order ➜ Kitchen Display
Table 12 Β· Captain Ravi
Tap to send a captain order to the kitchen screen
Kitchen Display System
Automated invoice Β· auto-GST
Paneer Tikka Γ—1β‚Ή280
Veg Biryani Γ—1β‚Ή240
Cold Coffee Γ—2β‚Ή240
Subtotalβ‚Ή760
CGST 2.5%β‚Ή19.00
SGST 2.5%β‚Ή19.00
Grand totalβ‚Ή798.00
GST E-invoice + Tally export generated automatically.
Customer 360 & cross-promotions
Aarav Mehta VIP Β· 14 visits
πŸŽ‚ Birthday: 25 Mar Β· πŸ’ Anniversary: 12 Nov
System-suggested cross-sells
πŸ›οΈ Hotel guest β†’ 🎬 Cinema-20%
🍽️ Diner β†’ πŸ₯‚ Disco bar entryFree
Campaigns & coupons
πŸŽ„ Christmas offer blast
🎟️ Generate coupon
Real-time kitchen & dept inventory
Paneer8.0 kg
Basmati rice22.0 kg
Coffee beansLow Β· 1.2 kg
Soft drinksOut
Stock auto-deducts on every confirmed order. Low items trigger purchase alerts.
Capabilities

Everything the brief asks for

Mapped directly from the project requirements β€” operations, CRM/marketing and the AI experience layer.

πŸ›ŽοΈ

Hotel Management

Online booking engine for all 24 rooms with live availability, self check-in and housekeeping dashboard.

πŸ”

Food Ordering & Delivery

Dedicated ordering for prime customers plus Zomato & third-party aggregator integration.

πŸ“²

Captain Order System

Tablet ordering with table QR; orders flow straight to kitchen display screens (KDS).

πŸ“¦

Inventory Management

Real-time kitchen stock and department-wise inventory, usage, wastage & auto-purchase alerts.

🧾

Billing & GST

Automated invoicing with auto GST calculation, split invoices and GST e-invoicing.

πŸ“Š

Tally Accounting

Seamless import of sales, purchase and stock into Tally with verify-only posting.

πŸŽ‰

Event Offers

Manage New Year, Christmas & festival campaigns with targeted offers.

🎟️

Coupon Sales

Generate and manually sell promotional coupons with redemption tracking.

πŸŽ‚

Customer Reminders

Automated WhatsApp/SMS/email for birthdays, anniversaries & special dates.

πŸ—‚οΈ

Customer Database

Centralized 360Β° profile tracking past visits, spend and preferences.

πŸ”€

Cross-Promotions

System suggests cross-sells β€” e.g. a cinema discount pushed to a hotel guest.

πŸ€–

AI Experience

QR ordering, AI dish search and fully automated self-ordering with live stock & pricing.

How it fits together

Connected architecture

One customer identity and one data core power every touchpoint, from guest phone to kitchen line to the finance desk.

πŸ“±
Guest AppsQR Β· self-order Β· booking
πŸ–₯️
Staff & CaptainTablets Β· KDS Β· POS
🧠
MallOS CoreOrders Β· CRM Β· stock
πŸ”Œ
IntegrationsZomato Β· WhatsApp Β· Pine Labs
πŸ“š
Tally & GSTAuto invoicing & books
Delivery plan

Phased rollout

A pragmatic sequence β€” get revenue-critical operations live first, then layer on the AI experience and future amenities.

Phase 1
0–3 mo

Core operations

Hotel booking, F&B billing with GST, captain orders + KDS, inventory and Tally integration.

Phase 2
3–5 mo

CRM & marketing

Customer database, reminders, event offers, coupons and cross-promotions across floors.

Phase 3
5–8 mo

AI customer experience

QR table ordering, AI menu search and fully automated self-ordering with live stock checks.

Phase 4
8 mo+

Future amenities

Gym & swimming-pool memberships, loyalty expansion and advanced analytics.